Privacy Policy for Knowhen.com

Effective Date: [11/01/2024]At Knowhen, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website(www.knowhen.com) or use our products and services.By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and personalize your experience with Knowhen.a. Information You Provide Directly:

Name, Email address, Phone number, Shipping and billing addresses, Payment information (processed securely through third-party payment gateways) and

any information submitted through forms or customer service inquiries.

b. Information Collected Automatically:When you visit our website, we may collect certain data automatically, such as:

IP addressBrowser type and operating system, Device information, Pages visited and time spent on the website, Cookies and tracking technologies (see Section 6 for details)

c. Health-Related Information:If you use our fertility tracking products, you may provide health-related data (e.g., menstrual cycle dates). This information is treated with strict confidentiality and used only to provide the services you’ve requested.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders

To provide personalized fertility tracking insights

To communicate with you (e.g., order confirmations, product updates, or customer support)

To improve our website, products, and services

To send marketing communications (only with your consent)

To comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

We value your privacy and will never sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

Service Providers: Payment processors, shipping partners, and IT support providers who assist in delivering our services.

Legal Compliance: When required by law or to protect the rights, safety, or property of Knowhen or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability: Request a copy of the personal data we hold about you

Correction: Request corrections to inaccurate or incomplete data

Deletion: Request deletion of your personal data, subject to legal and contractual obligations

Opt-Out of Marketing: Unsubscribe from marketing communications at any time

To exercise your rights, please contact us at [email protected]

5. How We Protect Your Information

We take your data security seriously. We use industry-standard encryption, secure servers, and other technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform is completely secure. Please take precautions when sharing sensitive information online.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver targeted ads. You can manage your cookie preferences through your browser settings or by using cookie consent tools available on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

Knowhen.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. International Users

If you are accessing Knowhen.com from outside the United States, please note that your data may be processed and stored in the U.S., where data protection laws may differ from those in your country. By using our website, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Effective Date" at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:[email protected] are committed to addressing your concerns promptly and transparently.

By using Knowhen.com, you acknowledge that you have read and understood this Privacy Policy.